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Privacy Policy

Last Updated: 14/02/2025

1. Introduction

Scrapezy ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our web scraping and data extraction services (the "Services"). This Policy is designed to comply with the UK GDPR, the Data Protection Act 2018, and other applicable data protection laws worldwide.

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal data that can identify you ("Personal Information"), including, but not limited to:

  • Contact Information: Name, email address, telephone number, postal address.
  • Account Information: Username, password, and any other details provided during account registration.
  • Billing Information: Payment details such as credit card number, billing address, and transaction history.

2.2 Usage Data

We automatically collect certain information about your use of our Services, including:

  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Information: Pages visited, features used, and other interactions with our Platform.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies. For details on cookies, see Section 6.

2.3 Data from Third Parties

We may also receive information about you from third-party sources, such as partners or public databases, which is combined with the data we collect directly.

3. How We Use Your Information

We use your data for the following purposes:

  • Providing and Improving Services: To operate, maintain, and enhance our Services.
  • Account Management: To manage your account and provide customer support.
  • Billing and Payments: To process payments and manage credit pack purchases.
  • Communication: To send you notifications, updates, and marketing communications (with your consent where required).
  • Security and Compliance: To monitor and secure our systems, prevent fraud, and comply with legal obligations.
  • Analytics and Research: To analyze usage trends and improve user experience.

4. How We Share Your Information

We do not sell your personal data. We may share your information only as follows:

  • Service Providers: With third-party vendors who perform services on our behalf, under strict confidentiality and data protection obligations.
  • Legal Requirements: When required by law or in response to a lawful request by public authorities.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales, where the new entity will be bound by this Privacy Policy.
  • Consent: With your explicit consent for other purposes.

5. Data Retention

  • Active Systems: Personal data is stored on our active systems for as long as your account is active or as needed to provide you with the Services.
  • Post-Termination: Upon termination of your account, your personal data will be deleted from our active systems immediately. Residual data in backup systems will be overwritten within 30 days.
  • Legal Obligations: We may retain certain information as required by applicable law or for legitimate business purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience on our Platform.
  • Analyze website usage and trends.
  • Provide personalized content and advertising.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the security of your data transmitted over the Internet.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain limitations.
  • Restriction: Request restriction of processing of your personal data.
  • Portability: Request transfer of your personal data to another party.
  • Objection: Object to the processing of your personal data where applicable.
  • Consent Withdrawal: Withdraw consent for data processing where consent is the legal basis.

To exercise these rights, please contact us using the details provided in Section 12. We may require additional information to verify your identity before processing your request.

9. International Data Transfers

All personal data collected by Scrapezy is held and processed exclusively within the European Union. We do not transfer, store, or process your personal data outside of the EU.

10. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child under 18, please contact us immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by sending a notice to your registered email address or by posting a notice on our Platform. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [Contact Email]
Address: [Company Address]
Phone: [Contact Phone Number]