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Terms and Conditions

Last Updated: 14/02/2025

1. Introduction

Welcome to Scrapezy ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our web scraping and data extraction services, including any associated software, tools, and datasets (collectively, the "Services"). By using our Services, you agree to be bound by these Terms.

2. Definitions

  • "User," "you," or "your": Any individual or entity using our Services.
  • "Dataset": Any collection of data obtained through our Services.
  • "Platform": Our website and associated services.
  • "Services": The web scraping and data extraction services provided by Scrapezy, including any software, tools, and datasets.

3. Service Usage

3.1 Account Registration

  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must be at least 18 years old to use our Services.
  • We reserve the right to suspend or terminate your account for any misuse, with appropriate warning where feasible.

3.2 Acceptable Use

  • You agree to use the Services in compliance with all applicable laws and regulations.
  • You will not attempt to circumvent any technical limitations or security measures.
  • You will not use the Services in any way that could damage, disable, or impair our systems or compromise the security of our Services.

3.3 Service Level and Uptime

  • We will use commercially reasonable efforts to ensure that the Services are available 99.9% of the time each month, excluding scheduled maintenance.
  • In the event of downtime below this standard, users may be eligible for service credits as further defined in a separate Service Level Agreement (SLA) which will be provided upon request.
  • Scheduled maintenance will be communicated in advance to your registered email address.

4. Dataset Usage

4.1 Scraped Data

  • Data obtained through our scraping services belongs to you.
  • You are free to use, modify, distribute, or resell any data you collect using our scraping platform, provided that such use complies with applicable laws, including those of third parties.
  • Compliance Reminder: Users are solely responsible for ensuring that their data collection and usage do not infringe on any third-party rights or violate the terms of use of the websites being scraped.

4.2 Marketplace Dataset License Terms

  • Datasets purchased from our marketplace are licensed, not sold.
  • Each dataset license is non-transferable and non-sublicensable.
  • Licenses are granted for single-organization use only. Licensed datasets may be used by any employee or contractor within your organization.
  • Integration with your internal systems and products is permitted.

4.3 Marketplace Dataset Prohibited Actions

  • Resale of purchased datasets is strictly prohibited.
  • Sharing purchased datasets with third parties, including clients and subsidiaries, is not permitted.
  • Purchased datasets cannot be redistributed, published, or made publicly available.
  • You may not create derivative products for resale based on purchased datasets.
  • You may not grant access to purchased datasets to any party outside your organization.
  • Violations of these terms may result in account termination and potential legal action.

5. Payment and Billing

  • All fees are quoted in British Pounds Sterling (GBP).
  • Payment terms are specified in your service agreement.
  • Credit Packs: Credit packs, including those sold at discounted rates for larger packs, are non-refundable except in cases of demonstrable technical failure or error on the part of Scrapezy, subject to our sole discretion and verification.
  • In the event of any billing dispute, please contact us immediately at [Contact Information]. We will work with you to resolve any issues.

6. Data Protection and Privacy

6.1 GDPR Compliance and Data Processing

  • We operate in accordance with the UK GDPR and the Data Protection Act 2018.
  • We process personal data as outlined in our Privacy Policy, which forms part of these Terms.
  • Personal data is processed and stored in [specify location(s)] and may be transferred internationally as necessary.
  • Users must ensure that their use of our Services complies with applicable data protection laws, including when scraping or processing personal data.

6.2 Data Security

  • We implement appropriate technical and organizational measures to protect your data.
  • You are responsible for securing your account credentials and any downloaded datasets.
  • We are not liable for any unauthorized access resulting from your failure to safeguard your credentials.

6.3 Data Retention and Termination

  • Upon termination of your account, all user data will be deleted immediately from our active systems.
  • Any residual data in our backup systems will be overwritten within 30 days.
  • It is your responsibility to export any data you wish to retain prior to termination.

7. Intellectual Property and Disclaimers

  • We retain all rights, title, and interest in our Services and technology.
  • You retain all rights to your content and data, subject to the limited license granted to us solely for the purpose of providing the Services.
  • Warranty Disclaimer: The Services and all associated data are provided on an "as is" basis without any warranties, express or implied. Scrapezy disclaims all warranties, including but not limited to the accuracy, completeness, or reliability of the data provided.
  • No advice or information, whether oral or written, obtained by you from Scrapezy shall create any warranty not expressly stated in these Terms.

8. Limitation of Liability, Indemnification, and Force Majeure

  • Limitation of Liability: Our liability is limited to the extent permitted by UK law. We are not liable for any indirect, consequential, or incidental damages, including loss of profits, business interruption, or reputational harm. Our total aggregate liability shall not exceed the total fees paid by you in the preceding 12 months.
  • Indemnification: You agree to indemnify and hold harmless Scrapezy, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, or expenses (including reasonable legal fees) arising out of or relating to your use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.
  • Force Majeure: Scrapezy shall not be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, governmental restrictions, or other unforeseen events.

9. Termination

  • We may terminate or suspend your access to the Services immediately if you breach these Terms.
  • You may terminate your account at any time by contacting us at [Contact Information].
  • Upon termination, you must cease all use of our Services and datasets. All user data will be deleted immediately from our active systems, and any residual data will be overwritten within 30 days.

10. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of England and Wales.
  • Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  • Global Service Notice: Although we serve users worldwide, you acknowledge that local laws may impose additional obligations. It is your responsibility to comply with all applicable local legal requirements.
  • Dispute Resolution: In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good-faith negotiations and mediation. If the dispute is not resolved within 60 days after mediation is initiated, either party may pursue litigation under the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

  • We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice for any material changes via email to your registered email address or through our Platform.
  • Continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes.

12. Contact Information

For any questions regarding these Terms, please contact us at:
[Contact Information]